Privacy Policy for UpSpert Technologies LLC

Last Updated: January 2025
Effective Date: Immediately

UpSpert (“we,” “our,” “us”) operates the UpSpert mobile application, website, and related tools (collectively, the “Services”). This Privacy Policy explains how we collect, use, store, and protect your information when you use our Services.

By accessing or using UpSpert, you agree to this Privacy Policy.

1. Information We Collect

A. Information You Provide Directly

We collect personal information you enter into the app or website, including:

• First name
• Email address
• Phone number
• Company name
• Username and password
• Referral code or referral ID
• Support messages

These pieces of information are required only when creating an account or accessing account-based features (e.g., AI forecasting, analytics, referral center).

B. Automatically Collected Information

When you use the Services, we may collect:

• Device information (model, OS version, browser type)
• Log data (IP address, timestamps)
• App usage statistics
• Limited cookies for session and authentication purposes

C. AI Input Data

When using our AI-driven tools (forecaster, analytics, V1SR, etc.), we may process:

• Revenue inputs
• Business metrics
• Operational data
• Questions or prompts entered by you

This data is not used to train any external AI and is processed only for providing the requested service.

2. How We Use Your Information

We use your information to:

• Create and maintain your UpSpert account
• Provide AI forecasting and analytics
• Facilitate referral tracking
• Improve our Services
• Monitor system performance
• Communicate with you about updates, issues, or new features
• Comply with legal obligations

We do not sell your personal information.

3. Legal Basis for Processing (GDPR)

Where applicable, we process your data based on:

• Your explicit consent
• Contractual necessity (account-based features)
• Legitimate interests (security, improving services)
• Legal compliance

4. Data Storage & Security

We use industry-standard security methods to protect your information including:

• Encrypted SSL transmission
• Secure authentication
• Firewall-guarded hosting
• Role-based access control

Despite our efforts, no system is 100% secure, and you acknowledge this by using our Services.

5. Third-Party Services

We may use third-party tools for:

• Hosting and infrastructure
• Analytics
• Payment processing (if applicable)
• AI inference (OpenAI, custom models, etc.)

These third parties only receive the minimum data required to perform their services.

6. User Rights

Depending on your region, you may have the right to:

• Access your data
• Request deletion
• Correct inaccurate information
• Restrict processing
• Request a copy of your data

To exercise any right, email:
support@upspert.com

7. Data Retention

We retain your data only as long as necessary to:

• Provide the Services
• Satisfy legal obligations
• Maintain account functionality

You may request account deletion at any time.

8. Children’s Privacy

UpSpert is not intended for users under 18, and we do not knowingly collect data from minors.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.

10. Contact Us

For any privacy concerns or requests:

UpSpert Technologies LLC
support@upspert.com

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